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We have included representative questions and answers from the questions we frequently receive.
Yes, students may apply. We also accept applications from foreign students as well.
Employees may be transferred to other stores or brands depending on staffing distribution conditions, skills, and aptitude.
We will do our best to consider requests. Ask at your interview.
We offer exchanges, returns, and refunds only for products in unused condition by Baroque Japan standards. Please visit the shop at which you made your purchase within 10 days of purchase carrying the product with tag still attached and your receipt. For details, please consult the shop at which you made your purchase with your receipt at hand. For returns, a refund will be provided with the same method as the original payment (cash, credit card, etc.).
* Note that exchanges may not be available if the item is out of stock.
* We may not accept products that have been worn.
Please consult the shop at which you made your purchase. The staff will examine the condition of the product and offer you a response.
* Note that the staff will first check your purchase history.
Please visit the nearest shop of the brand that you purchased carrying the product, or consult the Baroque Japan Call Center (03-6730-9191) providing the model number, shop at which you made your purchase, and date of purchase.
Please visit our Shareholder's special benefit plan.
You can find that information on the History page.
See the Financial information & achievements page.
Using the online contact form here (link to https://www.baroque-global.com/global/jp/contact/), please complete the required fields (name, phone number, registered shops, and email address) and request withdrawal from membership.
For topics not covered in the FAQ, contact us via:
Online contact form：https://www.baroque-global.com/en/contact
TEL : 03-6730-9191 (inquiries reception)
Weekdays 10:00-18:00 (closed on Sat., Sun., holidays, and the New Year holiday season)