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Questions

We have included representative questions and answers from the questions we frequently receive.

About recruit

QWhat is the application method?
A

Check the "New Graduate Hiring" section of our website.

QI am a foreign student from another country. Can I apply?
A

We accept applications from anyone, regardless of nationality. We will consult with you about things such as the necessity for visa acquisition and other issues during the selection process.

QDo you have any maternity and child care leave of absence options?
A

We offer maternity leave, child care leave, and family care leave according to law.

All questions : About recruit

About product

QA product I purchased was defective. Do you offer exchanges?
A

Please consult the shop at which you made your purchase. The staff will examine the condition of the product and offer you a response.
* Note that the staff will first check your purchase history.

QDo you offer size changes, returns, and refunds?
A

We offer exchanges, returns, and refunds only for products in unused condition by Baroque Japan standards. Please visit the shop at which you made your purchase within 10 days of purchase carrying the product with tag still attached and your receipt. For details, please consult the shop at which you made your purchase with your receipt at hand. For returns, a refund will be provided with the same method as the original payment (cash, credit card, etc.).
* Note that exchanges may not be available if the item is out of stock.
* We may not accept products that have been worn.

QDo you offer alterations?
A

Please visit the nearest shop of the brand that you purchased carrying the product, or consult the Baroque Japan Call Center (03-6730-9191) providing the model number, shop at which you made your purchase, and date of purchase.

All questions : About product

About IR, stock

QI want to know about how your company started.
A

You can find that information on the History page.

QWhat is your securities code?
A

Our Tokyo Stock Exchange securities code is "3548".

QWhen are your accounting periods and earnings announcements?
A

Our accounting period is at the end of every January. For our earnings result, visit the IR calendar.

All questions : About IR, stock

About others

QI no longer wish to receive newsletters. What should I do?
A

Using the online contact form here (link to https://www.baroque-global.com/global/jp/contact/), please complete the required fields (name, phone number, registered shops, and email address) and request withdrawal from membership.

All questions : About others

For topics not covered in the FAQ, contact us via:
Online contact form:https://www.baroque-global.com/global/jp/contact/
TEL : 03-6730-9191 (inquiries reception)
Weekdays 10:00-18:00 (closed on Sat., Sun., holidays, and the New Year holiday season)