We have included representative questions and answers from the questions we frequently receive.
No, we do not impose sales quotas for each employee.
Yes. However, we ask that you wait 3 to 4 months from your last attempt before applying again.
Direct inquiries to the contact information provided below. However, we ask that applicants do not inquire about reasons behind the screening results (i.e., passing or failing).
We offer exchanges, returns, and refunds only for products in unused condition by Baroque Japan standards. Please visit the shop at which you made your purchase within 10 days of purchase carrying the product with tag still attached and your receipt. For details, please consult the shop at which you made your purchase with your receipt at hand. For returns, a refund will be provided with the same method as the original payment (cash, credit card, etc.).
* Note that exchanges may not be available if the item is out of stock.
* We may not accept products that have been worn.
Please consult the shop at which you made your purchase. The staff will examine the condition of the product and offer you a response.
* Note that the staff will first check your purchase history.
Please visit the nearest shop of the brand that you purchased carrying the product, or consult the Baroque Japan Call Center (03-6730-9191) providing the model number, shop at which you made your purchase, and date of purchase.
Please visit our IR calendar.
Our accounting period is at the end of February every year. For our earnings ｒesult, visit the IR calendar.
Using the online contact form here (link to https://www.baroque-global.com/global/jp/contact/), please complete the required fields (name, phone number, registered shops, and email address) and request withdrawal from membership.
For topics not covered in the FAQ, contact us via:
Online contact form：https://www.baroque-global.com/en/contact
TEL : 03-6730-9191 (inquiries reception)
Weekdays 10:00-18:00 (closed on Sat., Sun., holidays, and the New Year holiday season)