Apology and Notice Regarding rienda Product

2016/01/27

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We at Baroque Japan Limited express our gratitude for your patronage.

A defect has been discovered in the product “roduct  has been disc released under the brand rienda, as detailed below. Incidents have been reported in which the shoe opening was not processed consistently. In view of the possibility of skin irritation, the product will be repaired for customers inquiring about this matter.

We extend our sincere apology for the inconvenience caused to customers and vendors who have purchased the affected product.

We ask for your understanding and cooperation as we strive to ensure thorough quality control and take measures to prevent recurrence of similar incidents in the future.

 

January 27, 2016

 Baroque Japan Limited

 

1. Affected product  Product name: Lace combination PPS  Product no.: 1109S755-1670

2. Colors / sizes     Colors: All Sizes: All

3. Retail period       January 22, 2015– 

4. Retail price        12,500 yen (including consumption tax)

5. Contents      Piping not processed consistently may cause skin irritation.

6. Product photos  

7. Corrective action      The product will be repaired for customers inquiring about this matter.

 

<Inquiries Regarding This Notice>
Call Center: 03-6730-9191
Hours: 10:00–18:00 (weekdays)
Customer Service Dept., Administrative Division, Baroque Japan Limited

  • *Information appearing in the news section is accurate as of the release date, and is subject to change without prior notice.