Apology and Notice Regarding Voluntary Product Recall


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Apology and Notice Regarding BLACK BY MOUSSY Product

We at Baroque Japan Limited express our gratitude for your patronage.
An error has been discovered in the composition label of the product “Back cross CD” released under the brand BLACK BY MOUSSY, as detailed below.
We extend our sincere apology for the inconvenience caused to customers and vendors who have purchased the affected product.
We ask for your understanding and cooperation as we strive to ensure thorough quality control and take measures to prevent recurrence of similar incidents in the future.
Baroque Japan Limited

1. Affected product    Product name: Back cross CD Product no.: 0707S280-0360
2. Colors / sizes     Colors: All Size: F
3. Retail period      May 13—June 25, 2014
4. Retail price           11,340 yen (including consumption tax)
5. Contents              Error in fabric composition on washing instructions label
6. Product photos     

7. Label details

8. Corrective action    The error does not affect usage of the product; however, the washing instructions label will be replaced for customers inquiring about this matter.

<Inquiries Regarding This Notice>
Call Center: 03-6730-9191
Hours: 10:00–18:00 (weekdays)
Customer Service Dept., Sales Control Division, Baroque Japan Limited

  • *Information appearing in the news section is accurate as of the release date, and is subject to change without prior notice.