Apology and Notice Regarding SLY Product

2015年03月20日

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We at Baroque Japan Limited express our gratitude for your patronage.

An error has been discovered in the composition label of the product “POODLE BI COLOR OP” released under the brand SLY on December 5, 2014, as detailed below.
We extend our sincere apology for the inconvenience caused to customers and vendors who have purchased the affected product.
We ask for your understanding and cooperation as we strive to ensure thorough quality control and take measures to prevent recurrence of similar incidents in the future.

Baroque Japan Limited

1. Affected product

Product name: POODLE BI COLOR OP, Product no.: 0308SW73-0220

2. Colors / sizes Colors: All (BLK, GRN, NVY)
3. Retail period December 5, 2014—March 12, 2015
4. Retail price 7,940 yen (excluding consumption tax)
5. Product photos
6. Contents

Error in fabric composition on hang tag and washing instructions label

Correct: Bodice Acrylic 55% Incorrect: Bodice Acrylic 30%
Nylon 30% Wool 29%
Alpaca 15%Alpaca 23% Alpaca 23%
Correct: Sleeve Acrylic 30% Nylon 16%
Wool 29% Polyurethane 2%
Alpaca 23% Incorrect: Sleeve Acrylic 55%
Nylon 16% Nylon 30%
Polyurethane 2% Alpaca 15%

 

7.対応 zThe error does not affect usage of the product; however, the washing instructions label will be replaced for customers inquiring about this matter.

<Inquiries Regarding This Notice>

Contact: 03-6730-9191 (Call Center)
Hours: 10:00–18:00 (weekdays)
Attn: “SLY POODLE BI COLOR OP,” Customer Service Dept., Sales Control Division, Baroque Japan Limited

  • ※ ニュースに記載された情報は掲載日現在のものであり、予告なしに変更されることがあります。あらかじめご了承ください。