We have compiled a list of questions we receive frequently along with answers.

  • * We will reply you in 3-4 business days.
  • * We cannot answer questions about
  • - Merchandise inventory
  • - Requests for backorders and reservations for the merchandise
  • * For urgent inquiries, please contact the Call Center below.
    Call Center
    TEL: 03-6730-9191 (inquiries)
    Weekdays 10:00–18:00 (closed on Saturdays, Sundays, holidays, and the New Year holiday season)
  • * The information you enter in the online inquiry form will be encoded and transmitted with SSL technology. For our Personal Information Protection Policy, see here.
  • * Our response is intended only for the customer sending the inquiry. Please note that the contents are protected by copyright law and may not be reused, reproduced, or released in part or in whole without permission from Baroque Japan.
  • * Inquiries will be processed on a first come, first served basis. If your e-mail settings are configured to allow messages only from specific senders, please allow the domain If your settings are not configured, messages from Baroque Japan may not arrive in your inbox.

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